Frequently Asked Questions
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Are your games private?
All our games are PRIVATE.
What is an Escape Room?
An Escape Room is a physical adventure game where players are are in a themed room and use clues, hidden objects and their wits to solve a series of puzzles to escape in 60 minutes. Or stare at each other blankly for 60 minutes while one person solves every puzzle. Your game - your choice.
How do I book a game?
You can book online by CLICKING HERE.
Can kids play?
Our escape rooms are great for everyone but probably most enjoyable for ages 8 and up.
Players 12 and under must be accompanied in the room by a playing adult. All players must adhere to our Rules of Play in order to participate in the Escape Room 66 Adventure.
PLEASE NOTE: Groups of unaccompanied minors will NOT be permitted to play and will NOT be issued a refund.
Children 6 and under may accompany playing adults for free. Children under 6 MUST be supervised by an adult AT ALL TIMES
Do I have to book in advance?
The best way to ensure you get to play is to book ahead of time online.
If you like to live on the edge, you can call 5 minutes before you want to play and see if we have an opening! Who knows?
727-642-9599 (Laguna Hills)
727-492-9691 (Los Angeles)
Do I have to sign a waiver?
Yes. Each player must sign a WAIVER and a parent or guardian must sign for players under 18.
In addition, each player under 18 must read and sign our ESCAPE ROOM 66 RULES OF PLAY before playing.
We suggest you download the WAIVER and RULES FOR PLAY and give to each partygoer so they can bring them with them signed to help speed up the briefing process.
You can download a copy of the waiver and RULES OF PLAY at the links below.
Where are you and where do we park?
We have 2 great locations!
LAGUNA HILLS
23621 Ridge Route Drive
Suite C
Laguna Hills, CA 92653
There is plenty of free parking right at the building.
LOS ANGELES
Located just south of the corner of La Cienega + Pico.
Convenient parking on Alcott and Saturn
Press Escape Room on the security call box and we'll buzz you in!
When should I arrive?
Please arrive at least 10 minutes before your game starts so we can check you in, sign waivers, steal your food, etc.
Players who arrive more than 15 minutes after their scheduled start time may forfeit play time.
What is the cancellation policy?
You are purchasing a private, live experience for a specific game and location. All sales are final. Tickets are nonrefundable.
No-shows in your party are not available for refund, however you are encouraged to find additional players to fill out your reservation.
If you need to reschedule your game 48 hours or more prior to your reservation time, you may do so for no extra charge.
If you need to reschedule your game within 48 to 24 hours before your reservation, there is a $60 rescheduling fee.
Please check the location before booking. Rescheduling does not include changing locations.
Since your time slot has been reserved exclusively for your party, no refunds, credits or reschedules are provided within 24 hours of your appointment.
if you miss your time slot you will need to rebook. no refunds or credits will be given for players who contact us after your play time.
If you need to reschedule, please call us at 727.642.9599.
How long does it last?
60 minutes or less - depending how fast your team solves the puzzle.
Please arrive at least 10 minutes before your adventure starts.
I have a reservation but now another person wants to join. Can they just come in with us?
Since all our games are private, once you book your slot, it will be taken off the available calendar.
If someone wants to join your game they can purchase a walk-in slot beforehand or once they get here.
What if we're late?
Please plan to arrive at least 10 minutes before your scheduled appointment.
Players who arrive more than 15 minutes after their scheduled start time may forfeit play time.
All sales are final. Tickets are nonrefundable.
If you need to reschedule your game, you must call 24 hours before your scheduled game. If less than 24 hours of notice is given, there is a $60 rescheduling fee.
If you need to reschedule, please call us at 727.642.9599.
Is it dangerous?
Playing is very safe.
Just follow our rules and guidelines such as not climbing on furniture or sticking a safety pin into an electrical socket (why would you do that? and where did you get a safety pin anyhow?). Your Host will give you an overview of do's and don'ts before you play.
What should I bring/wear?
Everything you'll need is in the Room – you don't need to bring anything! You might want to wear comfortable clothing and shoes since you'll be moving around and solving puzzles. We do however, give extra credit for creative fashion choices. Cubbies are available for small personal belongings if you don't want to carry them into the room with you. And we promise we will not rifle through your bags for snacks while you are playing. Really. We promise.
Can I play alone?
Our escape rooms are best played with at least 2 players.
What happens if we don't escape in time?
Uh-oh. We'll have to see.
Can I use my phone in the Room?
You can take your phone in, but we ask that you not use it during the game. We don't allow any photos or videos inside the Room - please don't ruin the game for future players.
Can we bring in food or drinks?
You can't take food or drinks into the Room itself, but you can relax in our comfortable and fun lobby before your game - finish up any food, leave some leftovers for hungry Escape Hosts or even bring us a platter of chik-fil-a nuggets with honey mustard dipping sauce. If you feel like it.
Are you wheelchair accessible?
Yes we are!