FAQs
Do you allow dogs?
To be overly cautious during the current dog respiratory disease outbreak in California, we are temporarily limiting puppy access to service animals only. If you have a service animal that will accompany you to the room, please call us a day before to let us know so that we can ensure there will be no contact with other dogs.
Irvine location: 727-642-9599
Los Angeles location: 727-492-9691
What is an Escape Room?
An Escape Room is a physical adventure game where players are are in a themed room and use clues, hidden objects and their wits to solve a series of puzzles to escape in 60 minutes. Or stare at each other blankly for 60 minutes while one person solves every puzzle. Your game - your choice.
How do I book a game?
You can book online by CLICKING HERE.
Are your games private?
All our games are PRIVATE.
Do I have to book in advance?
The best way to ensure you get to play is to book ahead of time online.
If you like to live on the edge, you can call 5 minutes before you want to play and see if we have an opening! Who knows?
727-642-9599 (Irvine)
727-492-9691 (Los Angeles)
Where are you and where do we park?
We have 2 great locations!
IRVINE
There is plenty of free parking right at the building.
LOS ANGELES
Located just south of the corner of La Cienega + Pico.
Convenient parking on Alcott and Saturn
Press Escape Room on the security call box and we'll buzz you in!
When should I arrive?
Please arrive at least 10 minutes before your game starts so we can check you in, sign waivers, steal your food, etc.
Players who arrive more than 15 minutes after their scheduled start time may forfeit play time.
What is the cancellation policy?
You are purchasing a private, live experience. All sales are final. Tickets are nonrefundable.
No-shows in your party are not available for refund, however you are encouraged to find additional players to fill out your reservation.
If you need to reschedule your game 48 hours or more prior to your reservation time, you may do so for no extra charge.
If you need to reschedule your game within 48 to 24 hours before your reservation, there is a $60 rescheduling fee.
Since your time slot has been reserved exclusively for your party, no refunds, credits or reschedules are provided within 24 hours of your appointment.
if you miss your time slot you will need to rebook. no refunds or credits will be given for players who contact us after your play time.
If you need to reschedule, please call us at 727.642.9599 (Irvine) or 727.492.9691 (Los Angeles)
How long does it last?
60 minutes or less - depending how fast your team solves the puzzle.
Please arrive at least 10 minutes before your adventure starts.
I have a reservation but now another person wants to join. Can they just come in with us?
Since all our games are private, once you book your slot, it will be taken off the available calendar.
If someone wants to join your game they can purchase a walk-in slot beforehand or once they get here.
What if we're late?
Please plan to arrive at least 10 minutes before your scheduled appointment.
Players who arrive more than 15 minutes after their scheduled start time may forfeit play time.
All sales are final. Tickets are nonrefundable.
If you need to reschedule your game, you must call 24 hours before your scheduled game. If less than 24 hours of notice is given, there is a $60 rescheduling fee.
If you need to reschedule, please call us at 727.642.9599 (Irvine) or 727.492.9691 (Los Angeles)
Is it dangerous?
Playing is very safe.
Just follow our rules and guidelines such as not climbing on furniture or sticking a safety pin into an electrical socket (why would you do that? and where did you get a safety pin anyhow?). Your Host will give you an overview of do's and don'ts before you play.
What should I bring/wear?
Everything you'll need is in the Room – you don't need to bring anything! You might want to wear comfortable clothing and shoes since you'll be moving around and solving puzzles. We do however, give extra credit for creative fashion choices. Cubbies are available for small personal belongings if you don't want to carry them into the room with you. And we promise we will not rifle through your bags for snacks while you are playing. Really. We promise.
Can I play alone?
Our escape rooms are best played with at least 2 players.
What happens if we don't escape in time?
Uh-oh. We'll have to see.
Can I use my phone in the Room?
You can take your phone in, but we ask that you not use it during the game. We don't allow any photos or videos inside the Room - please don't ruin the game for future players.
Can we bring in food or drinks?
You can't take food or drinks into the Room itself, but you can relax in our comfortable and fun lobby before your game - finish up any food, leave some leftovers for hungry Escape Hosts or even bring us a platter of chik-fil-a nuggets with honey mustard dipping sauce. If you feel like it.
What ages can play?
Our escape rooms are great for everyone but probably most enjoyable for ages 7 and up.
Players 12 and under must be accompanied in the room by a playing adult.
Children 6 and under may accompany and be supervised by playing adults for free.
Are you wheelchair accessible?
Yes we are!
Team Building Events
Do you host team building events?
Escape Room 66 is a team-bonding experience your staff will never forget.
If you'd like more information about hosting your event at Escape Room 66, you can drop us an email by CLICKING HERE
or call us at the numbers below:
IRVINE LOCATION: 727-642-9599
LOS ANGELES LOCATION: 727-492-9691